Glucode Glucode Handbook

Personal Device Insurance

We provide you with personal device insurance because we understand that you may use your own devices for work from time to time.

Devices

You can add your personal mobile device (limited to 1 smartphone per person) to our insurance.

Procedure

To add or remove your personal devices from our insurance, please send an email to our Operations Team with the following information:

  • Make (e.g. Apple, Samsung, Sony etc.)
  • Model (e.g. A1593 etc.)
  • Description (e.g. iPhone 5S 32GB, Samsung Tablet 2 etc)Serial Number
  • IMEI (Applicable for devices that takes a sim card)
  • Replacement Value (Attach a proof of purchase or replacement quote)

Our team will forward the details to our insurance provider, and you will receive a confirmation once the device has been insured.

Danger

It is your responsibility to notify us when you get a new device and ensure that the correct details are sent through.

Coverage Limit

The maximum insured value for any personal smartphone is capped at R20,000.00.

Excess

All insurance claims submitted are subject to a 10% excess charge of the sum insured value of the device. The excess payable to claim from our insurance will be deducted from the payout once the claim has been approved.

Example:

  • Your phone is insured for R10,000.00; the excess payable will be R1,000.00.
  • The R1,000.00 excess will be deducted, and the difference of R9,000.00 will be paid out to you.

Info

This benefit is provided by Glucode on a non-contractual basis at the Company’s sole discretion. It may be amended, adjusted, or withdrawn at any time, with any changes communicated to employees in accordance with applicable policies and legal requirements. The details of this benefit are outlined in this Handbook, as updated from time to time.